Charles Nguyen

Digital Systems

Digital Systems

Website, ordering shop, voucher system, WhatsApp Business and internal organisation — digital tools your team actually uses every day.

01

Digitalisation

Digital tools that remove work instead of creating it.

  • Development of a digital strategy
  • Digitalisation of ordering processes
  • Digital time tracking and shift planning
  • Digital checklists and rotas
  • Reservation and inventory systems
  • Structured internal communication
  • Automation of recurring processes
  • Evaluation of operating KPIs
  • Selection and integration of suitable software

02

Website & Online Systems

A website that brings guests — not one that just exists.

  • Modern hospitality websites, mobile-optimised
  • Search engine optimisation and local SEO
  • Landing pages and location pages
  • Digital menus
  • Reservation integration
  • Online ordering for pickup and delivery
  • Order status and automatic notifications
  • Customer accounts and newsletter systems
  • Analytics and conversion tracking

03

Your Own Food Ordering Shop

Orders through your own shop — without platform commissions.

  • Individual ordering shop with cart
  • Menu selection with variants and extras
  • Pickup times and individual pickup slots
  • Manual order confirmation with payment only after confirmation
  • Order and pickup numbers
  • Automatic customer communication
  • PayPal, SumUp and other payment providers
  • Real-time adjustment of available pickup slots
  • Order administration
  • POS integration where technically possible — pragmatic alternatives otherwise

04

Voucher Systems

Digital vouchers with clean administration instead of paper slips.

  • Online voucher shop with digital vouchers
  • Sequential voucher numbers and QR codes
  • Automatic issuing after payment, delivery by email
  • Staff access for voucher verification
  • Partial or full redemption with remaining balance
  • Voucher administration and documentation
  • Reporting
  • Protection against double redemption

05

WhatsApp Business

The channel your guests are already on.

  • WhatsApp Business setup
  • Business profile and product catalogue
  • Quick replies, greeting and away messages
  • Order templates
  • Clear communication workflows for the team
  • Automation of recurring enquiries
  • Connecting WhatsApp, website and ordering shop

Start digitalising

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